FAQs
Setup & General Usage
- I found a lost pet with a Pawscout Tag. How can I help?
- Setting Up Your Pawscout
- How do I change the Pawscout Tag battery?
- How do I enable my friends and family to help me care for my pet?
- How do I set up Pawscout?
- How do I attach the Pawscout Tag to my pet's collar?
How Pawscout Works
- What do I do if my pet gets lost?
- What is the Pawscout Social Feed?
- I received a notification that someone found my pet. What now?
- How does Pawscout work?
- What’s a Guardian, and how can they protect my pet?
- How do Pawscout’s search and follow features work?
Troubleshooting
- My Pawscout battery is dying rapidly.
- The Pawscout App is not updating the location of my pet.
- Help! Pawscout is draining my phone’s battery.
- Pawscout Tag Troubleshooting
- My new Pawscout Tag is not pairing with my smartphone
- How do I remove a pet from the Pawscout App?