FAQs
Setup & General Usage
- I found a lost pet with a Pawscout Tag. How can I help?
- Setting Up Your Pawscout
- How do I change the Pawscout Tag battery?
- What is the Home view?
- How do I enable my friends and family to help me care for my pet?
- What are Pawscout’s Community features (iOS) and how do they work?
How Pawscout Works
- What is the Pawscout Social Feed?
- I received a notification that someone found my pet. What now?
- How do Pawscout’s search and follow features work?
- Can I have multiple devices signed into Pawscout?
- What is the Safety Map? How does it work?
- Building Your Community
Troubleshooting
- My Pawscout battery is dying rapidly.
- The Pawscout App is not updating the location of my pet.
- Pawscout Tag Troubleshooting
- My new Pawscout Tag is not pairing with my smartphone
- Why am I receiving "out of range" messages when I'm next to my pet?
- How do I remove a pet from the Pawscout App?