DJ

Once you’ve downloaded Pawscout and enabled permissions, please add your first pet. Select “My Pets” from the bottom menu in the Pawscout App. Select the Add Pet icon on the upper right. Choose...

Why are QR codes awesome? Off the Grid. Anyone who finds your pet can scan the code with their phone camera and contact you within seconds. Double-Safety. Just like hoomans, pets are complex litt...

Strolling is one of the best things you can do for you and your pet’s health, and Pawscout’s revamped features make it easier than ever to track your walks, measure your activity – and even brag a...

Before we get started setting up your Pawscout Smarter Pet Tag, let’s check some basics. Ensure your phone’s operating system is completely up-to-date.   Make sure you have downloaded the latest v...

Walk-tracking will not work unless you have properly enabled all permissions in the Pawscout App.     In addition, the Pawscout App does not automatically detect the start and end of your walks, so...

Please contact us as soon as possible. Make sure to include your order number and what to change so our team can try to accommodate you before we fulfill the order.

​The best way to contact us is always inside the Pawscout App.  Why?  If you are having technical difficulties and you contact us through the app, our developers are able to see logs that will help...

Joining Pawscout Pro is simple. All you need is a Pawscout Bluetooth Tag or PawscoutQR Tag and an account on the App. Click the link below to join Pawscout Pro! pawscout.com/pawscout-pro/

Thank you for helping Pawscout pets! Pawscout is one of the largest communities for ensuring the safety, health, and happiness of pets.  We created Pawscout for Shelters for shelter employees who a...

When you select the map under your pet on the My Pets view, you will see an estimate of your pet’s distance from you (when they are near you), as well as their last known location.  You will also b...