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Troubleshooting

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  • Pawscout Tag Troubleshooting 
  • The same pet appears on my My Pets screen more than once. What do I do?
  • Help! Pawscout is draining my phone’s battery.
  • My Pawscout battery is dying rapidly.
  • My new Pawscout Tag is not pairing with my smartphone
  • The Pawscout App is not updating the location of my pet.
  • What do I do when I see “Can’t Find a Tag” for my pet on the My Pets screen?
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