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Our monthly and annual subscriptions are managed by the App Store and Google Play, not Pawscout. As such, we are unable to cancel subscriptions or issue refunds for subscription fees on your behalf...

That's a resounding yes! Your pet is not protected until you take a couple of minutes to set up your tag in the Pawscout App. We promise it’s quick and easy.    Please follow these instructions if...

  Pawscout Badges are small tokens of recognition for all the pawsome things you do to keep pets safe, happy, and healthy. You earn them by caring for a pet or participating in the Pawscout commun...

If you're constantly receiving "Out of range" alerts when your pet is near you, you've enabled the Pawscout Outdoor Virtual Pet Leash.  You can learn all about the Outdoor Virtual Pet Leash here.  ...

Pawscout has made it easier for you to communicate with fellow Pawscouters. Pawscout Direct Messaging works in two ways: One-on-One threads with any Pawscouter Pet Chat rooms One-on-One threads w...

There's no pet like your pet. So at Pawscout, we've created multiple ways to keep your pet safe.  You're automatically a Pet Parent if you set up a Pawscout Bluetooth Tag or PawscoutQR Tag for your...

It happens. We're here to help! When Fido returns home without the tag, you can use Pawscout App's Virtual Outdoor Pet Leash to find your tag! The first step is to check on your tag’s last-known lo...

Pawscout leverages imperfect Bluetooth technologies, with the help of a great smartphone app and backend service, to provide approximate location data only.  As a result, the “Tag to Phone” distanc...

If your Pawscout Tag looks like this  Then Pawscout includes three flush mounts and one hanging o-ring for the Pawscout Bluetooth Tag. We find that the flush-mounts work best for most pets since ...

What is the Pawscout Social Feed and why is it important?  Pawscout’s social feed is the “For You” tab. Read more about how it works. Most importantly, “For You” is your nearby community hub for p...