DJ Visaya

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  • What is the Pawscout Social Feed?

    Pawscout’s social feed is your spot for connecting with pets near you. It’s a social media “petwork” where you can share photos, arrange walks and playdates in your area, and talk with members of y...

  • What do I do if my pet gets lost?

        Losing a pet is nerve-wracking and scary, which is why you shouldn’t have to handle it alone. Pawscout’s here to help! Our Lost Pet Report feature helps you create a digital lost pet poster th...

  • Pawscout Tag Troubleshooting 

    The blue light didn’t blink three times. If you saw the steady blue light for the previous step, please wait until the blue light turns off.  You will then quickly press (but not hold) the raised ...

  • What do I do when I see "Last seen" beneath a pet on the home screen?

    Are you unable to use Start Walk or Virtual Leash? Is Pawscout telling you "Pet needs to be in range" when they are anxiously standing in front of you? This article can help you place your furry fr...

  • My Pawscout battery is dying rapidly.

    Are you needing to change your Pawscout Tag’s battery too often? Are you receiving the “Low battery” indicator within days of replacing your CR2032 battery? If so, we’d like to help! Please write t...

  • The Pawscout App is not updating the location of my pet.

    1. Ensure the Pawscout Tag is on. Push the button on your tag and look for the blue light (it is subtle and fast – easy to miss – so check it in a dark location). If a blue light does not show, rep...

  • My new Pawscout Tag is not pairing with my smartphone

    The following information will go through the steps in getting your Pawscout Tag setup! Please remember, Pawscout Tags can only be paired with the Pawscout App. Visit the Google Play Store or App S...

  • How do I set up Pawscout?

    For the complete Pawscout experience, please give permission to the following when prompted to do so on Pawscout: ENABLE Bluetooth Location ALLOWED Notifications ALLOW You are now ready to partic...

  • Does Pawscout work for more than one pet?

    Yes!  Pawscout works great for one pet or dozens.  Add them to your account and share them with friends and family for the ultimate protection and peace of mind. iOS Navigate to Home > select the A...

  • How does Pawscout work?

    The Pawscout Tag does not have GPS capability, though it leverages GPS through its Bluetooth connection with your phone. As a Bluetooth-enabled device, your Pawscout Tag sends out a “beacon” from i...