DJ Visaya

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  • How do I attach the Pawscout Tag to my pet's collar?

    When attaching your Pawscout Tag to your pet, ensure that your pet’s collar is fitted so that it is snug but loose enough to insert two fingers between the collar and your pet. Objects that dangle ...

  • Setting Up Your Pawscout

    It’s a beautiful day to help some pets! Welcome aboard, Pawscouter. On this page, you’ll find everything you need to know about setting up your Pawscout Tag, connecting with the App, and troublesh...

  • How do I change the Pawscout Tag battery?

     1. Remove the Pawscout Tag from your pet and place it on your palm facing up. 2. Take your other hand and lightly press the Pawscout between your palms. 3. The hand covering the front of the Tag ...

  • Can I order a nameplate?

    You can purchase a nameplate through the Pawscout App by selecting your pet, the Profile tab at the bottom, and then "Order Custom Nameplate."  Nameplates are also available on our website at pawsc...

  • How-to Videos

    Changing Your Tag's Battery Smartphone users watch here.   Engraved Nameplate Smartphone users watch here.   Affixing the Tag ...

  • I have a traditional tag and microchip. Why do I need Pawscout?

    Only vets or shelters with expensive readers can detect microchips. Tags easily go out of date and don’t give details on how to care for your pet if he’s found. And neither of these options provide...

  • How is the Pawscout Tag different from a GPS tracker?

    GPS trackers are larger, expensive, and usually, require a monthly or annual subscription and frequent charging. Pawscout leverages your phone’s Bluetooth capabilities and a network of Pawscout use...

  • Will Pawscout work with my OS/phone?

    You will need an iOS or Android device to run the Pawscout App. Pawscout only works with complete iOS or Android OS versions. In general, we support the most recent version of the iOS and Android o...

  • Is the Pawscout Tag too big for a small cat or dog?

    The Pawscout Tag is designed for pets 10lbs and up. If you have a small pet, use the flush mounts for a secure fit.   Affixing the Tag Smartphone users watch here.

  • How do I know if my battery is low?

    The Pawscout App will alert you when your battery is low.  Also, if you push the raised button on the front of the Pawscout Tag and fail to see a blinking blue light (it's quick and easy to miss, s...