DJ Visaya

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  • How is the Pawscout Tag different from a GPS tracker?

    GPS trackers are larger, expensive, and usually, require a monthly or annual subscription and frequent charging. Pawscout leverages your phone’s Bluetooth capabilities and a network of Pawscout use...

  • Will Pawscout work with my OS/phone?

    You will need an iOS or Android device to run the Pawscout App. Pawscout only works with complete iOS or Android OS versions. In general, we support the most recent version of the iOS and Android o...

  • Is the Pawscout Tag too big for a small cat or dog?

    The Pawscout Tag is designed for pets 10lbs and up. If you have a small pet, use the flush mounts for a secure fit.   Affixing the Tag Smartphone users watch here.

  • How do I know if my battery is low?

    The Pawscout App will alert you when your battery is low.  Also, if you push the raised button on the front of the Pawscout Tag and fail to see a blinking blue light (it's quick and easy to miss, s...

  • How does virtual pet leash work?

    Virtual Pet Leash allows you to set up a virtual perimeter between you and your pet. It is intended for outdoor use when you and your pet are outside.  You must be within 300 feet of your pet to en...

  • How do I report a pet as lost?

    Choose your pet from the My Pets menu and mark your pet as Lost. Pets can only be claimed as Lost when they are not within your range. When you mark your pet as Lost, any Pawscouter that spots and ...

  • How do I report a pet as found?

    Be certain that it is okay to approach the pet. From your Pawscout app, you will be encouraged to contact the owner of the pet to let them know of their pet's whereabouts.  When the owner is reunit...

  • What are those strange circular components included with my Pawscout Tag?

    The flush mounts are an alternative for fastening the Pawscout Tag to your pet's collar and are ideal for small pets or pets who like to roughhouse.  Your pet's collar must be less than 1.25 inches...

  • What is the Home view?

    We have redesigned your My Pets view to the Pawscout Home view. Here, you will find all your pets and possible lost pets that come within your range. Access your Profile by choosing the icon on the...

  • What are Pawscout’s Community features (iOS) and how do they work?

    Pawscout’s Community features are a new way of looking at your neighborhood and the pets who live there. The social features available through Community allow you to connect with pets over a wider ...