DJ Visaya

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  • Building Your Community

    The Pawscout Tag communicates with your smartphone and the fast-growing network of smartphones with the Pawscout App. A low radio Bluetooth signal from the Pawscout Tag signals its presence to any ...

  • How many Pawscouters are in my community?

    Select the settings menu in the upper right-hand corner of your Pawscout App. Choose "Coverage Map" to see Pawscouters in your area.  For a video on how to use the coverage map, see: Building Your...

  • I received a notification that someone found my pet. What now?

    When a fellow Pawscouter or concerned citizen comes close enough to a Pawscout pet, whether or not that pet has been marked as Lost, they have the option to notify the owner. If you receive a notif...

  • I found a lost pet with a Pawscout Tag. How can I help?

      Have you found a pet wearing a Pawscout Tag? Here’s how you can help reunite them with their people. If you don’t have an account with Pawscout and have not downloaded the App: Download the fr...

  • How do I attach the Pawscout Tag to my pet's collar?

    When attaching your Pawscout Tag to your pet, ensure that your pet’s collar is fitted so that it is snug but loose enough to insert two fingers between the collar and your pet. Objects that dangle ...

  • Setting Up Your Pawscout

    It’s a beautiful day to help some pets! Welcome aboard, Pawscouter. On this page, you’ll find everything you need to know about setting up your Pawscout Tag, connecting with the App, and troublesh...

  • How do I change the Pawscout Tag battery?

     1. Remove the Pawscout Tag from your pet and place it on your palm facing up. 2. Take your other hand and lightly press the Pawscout between your palms. 3. The hand covering the front of the Tag ...

  • Why am I receiving "out of range" messages when I'm next to my pet?

    You will experience many false alarms if you attempt to use the virtual pet leash feature indoors. To turn the Virtual Pet Leash feature off and stop receiving these notifications, select your pet ...

  • Can I order a nameplate?

    You can purchase a nameplate through the Pawscout App by selecting your pet, the Profile tab at the bottom, and then "Order Custom Nameplate."  Nameplates are also available on our website at pawsc...

  • How-to Videos

    Changing Your Tag's Battery Smartphone users watch here. https://youtu.be/qeYH3r-Uw-E   Engraved Nameplate Smartphone users watch here. https://youtu.be/L65EuutKhX4   Affixing the Tag ...