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Product only works intermittently



  • Official comment

    Hello, Timothy.

    I hope you are well. I am sorry for this experience and would love to help you with your Pawscout Tag. I see that you haven't contacted our support team ( ), and my team and I will do our best to help improve your experience with Pawscout.

  • Tiffany Van Daam

    Yeah I have the same issue. Mine will say it hasn't detected the tag in X amount of time but I've been getting notifications since then. And mine only tracks my pet no more than 50 ft but says up to 300. Support is no help either. I gave up on talking to them.


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