It tells me the tag is registered to another user

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3 comments

  • Brenda Ayres

    I sent an email to the company asking how to fix the problem, within minutes I had a reply and the tag works perfectly.  Thank you Pawscout and thank you DJ

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  • Donald Meyer

    How did you get it reset?

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  • Brenda Ayres

    I had to delete both, take 1 tag and enter it while the other was at the other end of the house.  Seems you can't have them together when registering or it just does the same for both.  Must be at least 25 yards away I think they said.

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