My newly purchased Pawscout tag had a dead battery. The replacement was $7.98 (not $1 that the website claims). I spent the time to replace the battery, set up the tag, download and set up the app. Then I ordered the name tag...another $9.98. Within a day, a software update was required for the tag but could not be completed because it said the battery was low and needed to be replaced....that was less than 2 weeks after putting in a new battery. So, the software won't download, the battery does not last, the name tag is useless and NOW I CAN"T EVEN DELETE MY PROFILE. I am very disappointed with this whole process. I should have known better.
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