So we purchases this to put on our cat. Seems like a fantastic idea...but so far this has been a 100% waste of money. We paired the tag up with my boyfriends phone. And then I also logged in on my phone (which might be part of the problem, but again its not like the packaging says anywhere not to do this, or that you guys yourselves have said not to do this). When I let my cat out the first time, despite being properly paired and the blue light coming on, it said that he was not in range, and then glitched the rest of the time he was gone, showing his icon in our drive way despite him obviously being out on an adventure. So I tried again the next day, this time I went with HIM on his outing...accept something totally unexpected happened. Instead of tracking him it was as if the app was tracking MY phone (the blue dot) and just placing his icon over the blue dot where ever I went. This was evident when I would keep walking and his icon would follow my blue dot, even if he was off in another direction. I even let him out again right now, and as I stood out on the back deck and watched him go...again his icon is just resting on the blue dot. I am so beyond annoyed and would really like my money back. Its disappointing because if this actually worked it would be amazing. Looking for any suggestions before I try and get my money back.
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