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  • Official comment
    DJ Visaya

    We attempted to contact you through Customer Support but did not hear anything back from you. Again, we would like to thank you for your insightful feedback and would like to answer your questions and concerns regarding Pawscout. 

    Pawscout uses a low-energy Bluetooth radio signal with a range of approximately 300 feet. It takes very little energy and is powered by a single watch battery. You can use the Pawscout App to locate your pet and set a virtual leash that alerts you if the pet moves outside of that range (currently a fixed radius for Android users). If you are not in range of your pet and you mark your pet as lost, you will be notified of your pet's location if he or she passes by anyone with the Pawscout App. To best protect your pet, ask friends, family members, neighbors, and caretakers to install the Pawscout app. As they do same, the network of Pawscouters will grow exponentially. 


    As mentioned earlier, Pawscout leverages your phone’s Bluetooth capabilities and a network of Pawscout users to safeguard your pet. Even if you do not have a large Pawscout community in your area, you can quickly create your own micro-community to protect your pet by sending share invitations to friends, family, neighbors, and caretakers.

    Please contact us at support@pawscout.com as we would love to answer any questions you may have to help you better understand Pawscout. Thank you.

     

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