My family member/roommate/partner paired our Pawscout Tag. How can I add our shared pet on the App?

A Pawscout Tag can only be paired with a single device at a time. If the Tag you are attempting to pair has already been activated by another user, you’ll see a screen suggesting you ask them to make you that pet’s Guardian.

Becoming a Guardian is a great way to keep your favorite pets safe, happy, and healthy. And it’s easy, too! Here’s how it works:

1. The Pawscout App designates the first user to pair a Pawscout Tag as that pet’s owner. They’re the only one who can invite Guardians.
2. First, the owner will need to select the desired pet from the Home screen and open their profile.
3. They will then choose Invite Guardians, or the (+) symbol next to Guardians, and either select your name from their friends or enter it into the search bar.