The following directions will help get your Pawscout Tag to pair. The first step to getting your Pawscout to pair is to step outside or go to an area free from electronic or Bluetooth distractions.
When preparing your tag for pairing, be sure to hold down the embossed tab for 15 total seconds. You will see a blue light turn on for 10 seconds but keep it compressed for 5 more seconds.
Follow the directions on the setup wizard.
If your tag successfully connects, you will see this screen.
Congrats on joining the Pawscout Community!
If you are having issues connecting the tag and get this red circle...
We can help! From your Pawscout App, go to Settings>Contact Support>choose any of the five options>Contact Support and write us a brief message about your problem.