Your Bluetooth-enabled Pawscout Tag is not equipped to provide detailed tracking information about your pet. Instead, it sends out a signal to your phone that tells you whether your pet is in range (within 300 feet of you or another Pawscouter) or out of range (more than 300 feet away). The Pawscout App can alert you if a pet moves into range (such as if a lost pet is near you) or out of range (if the outdoor virtual pet leash is enabled, but your pet strays).
Having more Pawscouters in your area helps you keep tabs on your pet. If you mark your pet as lost, you will be notified when your pet passes within range of anyone with the Pawscout App. A 300-foot range may not sound like much, but many lost pets remain surprisingly close to home -- particularly lost cats, who often lurk quietly nearby. To best protect your pet, ask friends, family members, neighbors, and caretakers to install the Pawscout App.
Although your Tag does not include GPS, the Pawscout App relies on the Bluetooth and Location Services of your phone to function properly. You will not be able to see any location data for your pet unless both Bluetooth and Location Services are enabled on your phone.
Understanding the Pawscout Map
Please visit Map FAQ for complete details about the Pawscout Map.
Can’t Find Tag
You will see this when your Pawscout Tag/pet is not near someone with the Pawscout App, or there is a problem - low battery, for example - with your Tag. Pawscout will display the last known location of your pet: i.e., the last time a Pawscouter came within range of your pet.
X ft Away
We approximate the distance between your pet/Tag and your phone. This will only work when you are near your pet/Tag. Pawscout cannot pinpoint your pet’s exact location.