We generally fulfill all orders within four business days of receipt of the order. Orders ship via USPS from the San Francisco Bay Area.
- For orders within the United States, please allow 3-5 business days for delivery once processed.
- For orders to Canada, please allow 5-10 business days for delivery once processed.
For any order that contains a Pawscout Tag, you will be provided tracking information for your order.
For any order that does not contain a Pawscout Tag, Pawscout is unable to provide tracking information. This includes Pawscout Nameplate orders that do not contain a Pawscout Tag. So don’t worry if you make a purchase and don’t get tracking info! Please refer to our shipping timelines above to know when to expect your order.
*** To protect our employees’ health and the health of our Pawscout community, we’re limiting time in the office and warehouse. Our team is doing their best to complete nameplate orders and have them processed within a week of being ordered. Once your order is processed, our team will ship nameplates to their destination within 48 hours. ***