We generally process all orders within 5 business days of receipt of the order. Orders ship via USPS from the SF Bay Area.
- For orders within the United States, please allow 7-9 business days for delivery once processed.
- For orders to Canada, please allow 9-12 business days for delivery once orders have been processed.
Tracking orders - Nameplates or batteries only
PAWSCOUT CANNOT PROVIDE TRACKING INFORMATION FOR ORDERS THAT ONLY INCLUDE NAMEPLATES OR BATTERIES. PLEASE DO NOT ATTEMPT TO USE SHOP TO TRACK THESE ORDERS.
Tracking orders - Pawscout tags
You will receive tracking information - and be able to track your order via SHOP - if your order includes a Pawscout Tag.
***To protect our employees’ health, we’re limiting time in the office and warehouse. You may experience a delay in receiving your order. We are doing our best to process orders within a week of the order date. ***