Find the pet from the My Pets view you want to replace.
- Select the Open Profile > choose Tag&Action > select Replace Tag under the Tag Related section
Be sure to do the process away from any other Pawscout tags or Bluetooth devices. Follow the directions in the Pawscout Setup Wizard.
If your new tag stops halfway through the pairing process, we can help!
- iOS users, select the circled “?” on the upper left-hand corner > tap Contact Support
- Android users, navigate to Feed > select the hamburger/menu icon > choose Help > scroll to the bottom, choose Contact Support