Choose the pet from the Home or My Pets view you want to replace.
- Android users, "Profile" and scroll down to "Replace Tag"
- iOS users, select the icon on the upper right and scroll down to "Replace Pawscout Tag"
Be sure to do the process away from any other Pawscout tags or Bluetooth devices. Follow the directions in the Pawscout Setup Wizard.
If your new tag stops halfway through the pairing process, we can help!
- iOS users, select the circled “?” on the upper left-hand corner > tap Contact Support
- Android users, navigate to Feed > select the hamburger/menu icon > choose Help > scroll to the bottom, choose Contact Support